Covid Safety Procedure

We are open for business and have introduced some new safety measures to help keep you safe.

The safety of our customers and staff is our top priority.

PLEASE OBSERVE 2 METRE SOCIAL DISTANCING AT ALL TIMES

DROP OFF

PARK YOUR VEHICLE SAFELY OUTSIDE

Please ensure all heating and ventilation are switched off and lock your car.

WE ENCOURAGE THE USE OF MASKS

Please wear a mask where possible when entering our premises to help keep everybody safe.

DO NOT ENTER THE WORKSHOP

Please wait in our entrance area and somebody will assist you as soon as possible.

KEY DROP OFF

Please remove any additional keys/tags and place only your car key in the box provided

INFORMATION EXCHANGE

Face to face contact will be kept to a minimum. Please provide details of faults, additional requests etc via email or telephone.

NO WAITING

Our waiting room is currently closed. Waiting for vehicles is prohibited. We will call or text you when the work is complete.

PICK UP

COLLECTION

Only one customer is permitted in the office at any one time. Please use the hand sanitiser and stay behind distance markers if waiting.

PAYMENT

We accept cash and card payments but wherever possible encourage the use of bank transfers and BACS payments.

COMPLETION

Your key and car have both been cleaned for you and will be parked outside ready for collection.

Thank you for your understanding and custom.

CONTACT US

Send us an email and we'll get back to you, asap.

Sending

©2020 Ashwell Motors Liverpool

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